UPí in Claude and ChatGPT privacy policy
Translation of the original in Portuguese; in case of any discrepancy, the Portuguese version prevails.
How the UPí connector handles data when you link the upCampo system to an AI assistant, such as Claude or ChatGPT.
Last updated: October 3, 2026
Controller: upCampo — suporte@upcampo.com.br
What the connector does
The connector gives the AI assistant lookup and entry access to the agricultural data that already belongs to the customer within the upCampo system:
- lookup of any subject listed below, including as a PDF report;
- day-to-day entries: rain, fueling, agricultural work order and its execution, incoming invoice, load tickets (harvest, outbound and standalone), fleet maintenance, requisition, quote, purchase order, accounts payable and receivable, settlements and transfers between accounts;
- farm records: season, crop, variety, field (with its map), planting, activity type, rain gauge, storage location, class and product, supplier, equipment, employee, team, contract, chart of accounts, cost center, bank account and similar.
Each entry only happens with the user's confirmation in the conversation and where the user already has, in the upCampo web portal, the permission for the corresponding screen (create, edit or delete). Nothing is deleted: "deleting" through the connector only deactivates the record, which remains in the history and can be reactivated through the web portal.
It doesn't send messages
The connector doesn't send messages to anyone. It only reads and writes in the farm's own upCampo account. Internal workflows the farm sets up in the web portal — purchase order approval, quote invitations, maintenance plan notices — work as they do in the web portal, within the customer's upCampo system.
What data is accessed
Only data from the farms the connected user already has access to in the upCampo system, and only when the assistant runs a lookup at the user's own request:
- crop production: area, harvest and yield by season, crop, sector, field and variety;
- weather: rain recorded at the rain gauges;
- pest monitoring: scouting, pests found and phenology;
- agricultural work orders: activities, inputs and executions;
- input inventory: balances, lots and movements;
- fleet: equipment, fueling, maintenance and costs;
- post-harvest: load tickets, bales, collections and contracts;
- production costs;
- financials: accounts payable and receivable, balance and statement of the farm's bank accounts — only for those with the financial lookup permission enabled;
- purchasing: requisitions, quotes and purchase orders, with supplier and amounts — only for those with the purchasing lookup permission enabled;
- the farm's records, for those with access to the record screens;
- upCampo's public Help Center (suporte.upcampo.com.br), which involves no customer data.
Third-party data
When adding a supplier or customer, the user may enter the legal name, document (the identification the farm agrees on with the supplier), state and municipal registration, address, phone, email, website and business contacts (name, email and WhatsApp of the contact person); when adding an employee, name, role, phone and email; when adding equipment, the vehicle registrations (RENAVAM and RNTRC) and the driver's name; when adding a team, the WhatsApp number work orders are sent to and the responsible user; when entering an incoming invoice from a supplier not yet on file, the supplier's document and legal name; when entering an outbound load ticket, the driver's name and document. All of these are optional and serve the operation in which they are entered. The connector does not ask for a CPF or CNPJ (Brazilian individual and company tax IDs): tax documents, when needed, are completed by the farm in the upCampo web portal, outside the AI assistant.
Record lookups return, for those with access to the corresponding screen in the web portal, the data in those records — including the stored document and supplier contacts —, the names of the farm's users and the vehicle registrations. The driver's document is not returned by any lookup. The PIX key of bank accounts is entered only through the web portal and is not returned by any lookup.
Weather station credentials (access key and secret for the station's service) are not entered through the connector: they are set up by the farm in the upCampo web portal and never come back in a lookup.
To authenticate, the connector checks the email (or login) and password of the user's upCampo account.
What data is collected and stored
The connector does not keep a copy of the agricultural data looked up. Each lookup is answered on the spot, from the upCampo database, and the result goes to the AI assistant that requested it.
What is recorded on the connector's server:
| Data | Purpose | Retention |
|---|---|---|
| Identifier of the connected app | Keep the connection working | While the connection exists |
| Access refresh token (stored as a hash) | Avoid a new login on every use | 30 days, renewed on every use |
| upCampo user identifier | Know which farms to answer about | While the connection exists |
| Technical access log (date, app, subject, number of rows, success or failure) — without the text of the question | Security and troubleshooting | Rotated according to the server's log policy |
| PDF report generated at the user's request | Deliver the file through the link | 1 hour, then deleted |
Each lookup and each entry also appears in the Access log of the customer's upCampo web portal (screen "UPí"), with the user, date and subject — that is where the farm's administrator audits usage.
The password is never stored by the connector. It is checked directly against the upCampo database at login time and discarded right afterwards.
Who the data is shared with
The data looked up is delivered only to the AI assistant the user connected themselves, and is subject to that service's privacy policy (Anthropic, in the case of Claude; OpenAI, in the case of ChatGPT).
upCampo does not sell, rent or share this data with third parties, and does not use it to train models.
Where the data is kept
On cloud infrastructure contracted by upCampo, located outside Brazil, which constitutes an international data transfer under the LGPD (Brazil's General Data Protection Law). The infrastructure providers host the service and do not receive the data for any other purpose.
Traffic is encrypted: HTTPS between the AI assistant and the connector, and an encrypted connection between the connector and the upCampo database.
User rights
The user may, at any time:
- disconnect the connector through the AI app, which ends access immediately;
- request removal of the connection records, through the contact below;
- request suspension of AI access for their farm from their company's administrator, who controls this permission in the upCampo web portal's user records.
The rights provided for in the General Data Protection Law (LGPD, Law 13,709/2018) — access, correction, portability and deletion — are exercised through the same support channels as the upCampo system.
Changes and contact
Changes to this policy are published on this same page, with the revised update date.
The connector's rules of use are in the UPí terms of use.