📘 Screen: Notification
This is how the office talks to people in the field: it sends a WhatsApp message to the operator, tells the technician there is scouting to do, pushes the day's order list to the app. And this is where you see what has already been sent, to whom, and whether the person received and read it.
The screen works both ways: creating the message and tracking what the system sent on its own; the approved order notice, for example, when that notification is turned on in the company settings.
📍 Location in the system
Menu: File > Notification
🧩 Main function
Send a WhatsApp message or an in-app notification to a user, a team or a contact, and track delivery and read status.
📝 Main fields
| Field | Description |
|---|---|
| Type | Whatsapp (the default) sends the message to a number; Notification pushes the notice into the app of someone who already uses upCampo. |
| Status | Read-only, filled in by the system: Processing, Sent, Delivered or Read. |
| Sender user | Read-only: who sent it. |
| Team | When you choose a team, its lead is added as the recipient user. |
| Recipient user | Who it goes to. When you choose one, the phone number is pulled from the person's record: the WhatsApp number first, and the regular phone if there is none. |
| Contact | An alternative to the user: sends to a registered contact, including a WhatsApp group. Its number fills in the phone field when that field is empty. |
| Phone | The number that will receive it. Required for the Whatsapp type. |
| Title | Short subject of the message. |
| Message | Required. The text itself. |
| Action | Only for the Notification type: what the app opens when the person taps the notice: no action, the list of orders, IPM scouting, traps, rain gauge, fueling, bales or bale collections; or a specific order or a specific field (IPM). |
| Select | Also only for the Notification type: opens the list of work orders to choose which one (or ones) the notification refers to. |
| Reference - code · Reference | The record the message refers to. The reference is filled in by the system. |
| Date / Hour / Minute | Three pairs of fields, all read-only: when the message was created, when it was delivered and when it was read. |
The list shows Date, Title, Sender user, Recipient, Contact, Status, Delivery date, Read date, Type and Text.
✅ What the screen requires
- Message always: without text, it does not save
- For the Whatsapp type: the phone
- For the Notification type: the recipient user (they are the one with the app)
Once the notification is saved, sending is handled by the messaging service; that is why the status starts at
Processing and changes on its own. If the message gets stuck, the number is the first
suspect: WhatsApp requires the country code, as in 5561999999999.
- The message reaches the phone of whoever is in the field, without depending on a call
- You can prove what was communicated, to whom and when, with delivery and read times
- The operator taps the notice and goes straight to the work order to carry out
❓ Frequently asked questions
I sent the message and it did not arrive. What do I check?
Start with the Status in the list. If it is stuck at Processing, the message has not
gone out yet: check the number, which needs the country code (55 for Brazil) and the area code. If it is
Sent and the person says they did not receive it, check whether the number in their record is really the
WhatsApp number they use.
What is the difference between Whatsapp and Notification?
WhatsApp arrives on the phone as a regular message and works for anyone, whether or not they have access to the system. A Notification appears inside the upCampo app and only works for users; on the other hand, it can open the order or field it refers to directly.
Can I notify the whole team at once?
When you choose the Team, its lead becomes the recipient. To reach several people at once, the way is a WhatsApp group registered in Contact: then the message goes to the group.
Where do the notifications I did not create come from?
From the system itself. Work order notices sent by WhatsApp and approval alerts are triggered according to what is turned on in Company/Crop Settings. This screen is where all of them are recorded.